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Support

SUPPORT

TECHNICAL SUPPORT IS AVAILABLE DURING OUR NORMAL BUSINESS HOURS, 8 AM – 5 PM, PST. AFTER HOURS SUPPORT AVAILABLE

FIRST TIME CALLER

Please call 425-820-6120. Our support representatives may need to view and/or access your computer to resolve any difficulties you are having. In order to accomplish this level of support, we need to have remote access to your computer during the support session. The first time you call for support, your representative will take you through the process to download and install a remote access script to enable us to view your computer remotely. Once the script has installed, you will not need to download it again.

Sage 100cloud Technical Support

Sage 100 Support Hotline
425-284-5415

Main Office
425-820-6120

Sage 100 Support Email
SageSupport@ics-support.com

Network IT Technical Support

Network IT Support Hotline
425-284-5450

Main Office
425-820-6120

Network IT Support Email
Support@ics-support.com

MTWO Technical Support

Sage 100 Support Hotline
425-284-5415

Main Office
425-820-6120

MTWO Support Email
MTWOSupport@ics-support.com

Microsoft Dynamics Technical Support

Microsoft Dynamics Support Hotline
425-284-5420

Main Office
425-820-6120

Microsoft Dynamics Support Email
DynamicsNAVSupport@ics-support.com

We offer many options for optimizing the right mix of support resources to match your needs. Ask us to tailor a program for you.
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