Software Selection: Working together to help you make informed and confident decisions.
If you've ever been tasked with evaluating and selecting a new ERP or business management system, you know it can be confusing and frustrating. At ICS Support, we know firsthand how challenging it can be and want to help you make the entire selection experience informational, productive and positive.
We dig deep to build the most solid software foundation for your business.
One of the things our customers like best about working with ICS Support is having our experienced team of business and systems analysts there to facilitate the whole process. We'll work with your team to fully understand what needs to be done, how it’s going to be done, and why it’s being done, including:
- When, where and how do you need to conduct business?
- What does each role need to be productive?
- Which deployment methods and licensing options match your IT infrastructure and budget?
- Can it meet your specialized industry requirements?
- Will it integrate with your other systems and applications?
- How easy is it to customize and configure?
- Is it scalable enough to grow as your business does?
- What is the total cost of ownership and expected ROI?
Our software selection methodologies set the stage for well-planned, well-defined and well-executed projects.
You've got an important decision to make and we are committed to providing you with everything you need to move into your implementation with complete confidence. Our thorough process includes:
- Perform a comprehensive review of your existing processes, people and systems and identify any gaps or areas that need attention
- Collect, document and review findings with key stakeholders
- Provide recommendations for software solutions and process improvements that will help you achieve your business objectives
- Establish and document critical business, technical and resource requirements and define the criteria for success
- Provide a detailed roadmap of deliverables, milestones, costs and outcomes
Next Step: System Implementation
Learn how ICS Support transforms your software into a solution.