Ongoing Support: Taking care of you happens to be our speciality.
In a perfect world, software would never have bugs, hardware wouldn't break and employees would never make mistakes. But, we all know that's just not realistic. Stuff happens. Change happens. Whether it's your technology, your people or your business - evolution is an important part of progress.
Efficient support you can count on.
You can't predict what the next day will bring, but one thing you can always count on is the team at ICS Support. We continue to support you throughout your entire product lifecycle, and will be available to answer questions, troubleshoot issues, perform updates, increase user capabilities, and add functionality as required. Bottom line – we are on the job working every day, ready at a moment’s notice to spring into action to save you and your staff precious time.
You'll always talk to real, live people.
Who has time to deal with automated systems? When you call on us, we answer...personally. We make it fast and easy to submit support requests, however you like to work, whether it's by phone, email or online. Our support team is alerted and will respond as quickly as possible. We can handle issues remotely or onsite and you can rest assured we will provide the most cost-effective and timely solution.
One source to support all of your technology.
ICS Support technicians are trained and skilled in a wide range of technologies and competencies. We can provide expert support for your ERP and business software, hardware, networks, communications, data and more. If you would like a more proactive approach for support, learn more about our Proactive Care Program which provides you with end-to-end IT support at a predictable monthly cost.Need support now? Let us know how we can help.