Microsoft Dynamics NAV News & Tips
Time to Vote Yourself Off the Microsoft Dynamics NAV 4.0 Island?
You may recall that back in November 2009 we published an article indicating that Microsoft was formally discontinuing support for Microsoft Dynamics NAV version 4.0 (article republished below). Since that time, many of you have contacted us to discuss your options and create a plan for moving forward to the current version, which is Microsoft Dynamics NAV 2009. We had asked some of you to wait while we had a chance to carefully assess the upgrade process and its ramifications. We are happy to report that the "first wave" of upgrades has gone very well and we are now ready to evaluate and plan for your individual scenarios. Please give Mike Packard a call at 425-284-5426 to discuss your rescue from 4.0 island.
To give you an idea of what the Microsoft Dynamics NAV 2009 product looks and feels like, we have posted links to a few short videos below. These videos are in the 4 – 8 minute range so that you can quickly get a sense of the new environment, ease of use and productivity enhancements.
- Microsoft Dynamics NAV 2009 – Introduction (part 1 of 3)
- Microsoft Dynamics NAV 2009 – Introduction (part 2 of 3)
- Microsoft Dynamics NAV 2009 – Introduction (part 3 of 3)
- Microsoft Dynamics NAV 2009 - Role Centers (part 1 of 2)
- Microsoft Dynamics NAV 2009 - Role Centers (part 2 of 2)
- Microsoft Dynamics NAV 2009 – Accounts Payable (part 1 of 3)
- Microsoft Dynamics NAV 2009 – Accounts Payable (part 2 of 3)
- Microsoft Dynamics NAV 2009 – Accounts Payable (part 3 of 3)
We will present additional videos for other functional areas in future newsletters so stay tuned. Better yet, contact Mike Packard, Integrated Computer Systems Support at 425-284-5436 or mikep@ics-support.com today and hop on the NAV 2009 wave yourself.
Republished from November 2009
Microsoft Dynamics NAV 4.0 Mainstream Support is Expiring
In accordance with Microsoft’s support lifecycle policies, on January 12, 2010, mainstream support will end for Microsoft Dynamics NAV version 4.0, and all of its related service packs. This version was introduced in 2004 and has been superseded by subsequent releases, the most recent being Microsoft Dynamics NAV 2009.
Customers who are current on a Microsoft Dynamics Enhancement plan can continue to access the following benefits through CustomerSource:
- Previously released upgrades, updates, service packs, fixes, and regulatory/tax updates
- Self-help support through Knowledgebase articles and online content
- Online training
- Access to various community groups
Customers on a current ICS Support Plan can continue to receive unlimited telephone support for the time being.
Please be advised that with the expiration of Microsoft’s Mainstream Support for Dynamics NAV 4.0, should a catastrophic situation occur, ICS Support no longer has access to immediate secondary support from Microsoft. This could severely limit our ability to fully support NAV 4.0 clients and their installations.
To determine what version of Microsoft Dynamics NAV you are currently running, click on "Help" in the open Dynamics NAV window menu, and select the "About …" option.
Over the next few months, we will be contacting our version 4.0 clients to discuss options and upgrade strategies, but please do not hesitate to contact Mike Packard (425-284-5426 or mikep@ics-support.com) if you have immediate concerns.
For more information related to Microsoft Support Lifecycle policies and associated product dates for all Microsoft Products, see their Support Lifecycle page.
The "first wave" of upgrades from Microsoft Dynamics NAV 4.0 to NAV 2009 has gone very well and we are now ready to evaluate and plan for your individual scenarios. Please give Mike Packard a call at 425-284-5426 to discuss your rescue from 4.0 island.