Sage MAS 90 & MAS 200 ERP Software News & Tips
Getting support for your MAS 90 or 200 system is easier than ever
We've added more ways for you to report issues and get the support you need quickly and conveniently. By offering you choices to suit your needs, we aim to minimize your hassle and get your system back on its feet quickly.
Email mas90support@ics-support.com
You can send a detailed email to mas90support@ics-support.com. Sending an e-mail to this address will ensure that all of our MAS 90 and MAS 200 consultants are immediately notified of your issue simultaneously. Since all of our staff is in constant communication with one another, we are able to quickly determine the best resource to assign to your call. Rather than going through the traditional tiered support model which by definition embodies built-in choke points, our approach allows you to communicate directly with ALL of our experienced MAS 90 and MAS 200 consultants and programmers at once. We are confident that this collaborative support strategy will greatly enhance our ability to address your support request quickly and efficiently.
Call MAS 90 Support Hotline at 425-284-5415
You can call 425-284-5415 and leave a voicemail with your name and number and a detailed explanation of your error or problem and one of our consultants will call you back to help you through the problem. This is a phone number established specifically for MAS 90 support calls and is automatically forwarded to the entire MAS 90 support team.
Call the main office at 425-820-6120
Of course you can still call our main office line at 425-820-6120 and ask for MAS 90 support. Your call will be forwarded to a consultant who can assist you.
Jerry Brown’s recent retirement from the MAS 90 support role has given ICS a great opportunity to evaluate new ways to serve you. Our MAS 90 team is ready and willing to help you keep your business running at its best by helping you get the most out of your system. Whether it’s an error or simply time to upgrade, we are anxious to help. Call us and find out for yourself.
Your MAS 90 and MAS 200 Team at Integrated Computer Systems Support
- Tom Lawrence, CPA - Financial Application Consultant
- Shari Eckersley - Financial Application Consultant
- Don Sunderland - Financial Application Consultant
- Ron Taylor - Programmer
- Jerry Brown - Technical Support Specialist
