Sage MAS 90 & MAS 200 ERP Software News & Tips/Sage CRM News & Tips
Productivity is the Key!
Would you like to make your organization more productive?
Who wouldn’t?
So have you heard about these new modules that work seamlessly with MAS 90?
- Time Manager
- Communication Manager
- Relationship Manager
- Productivity Manager
No? Well, to tell you the truth, I haven’t either. But I have heard – and you probably have too – of SageCRM and how it tightly integrates with MAS 90 and MAS 200. The reality is that the SageCRM product when used in conjunction with your MAS 90 financial software is all of those things and then some. Too often, we tend to think of CRM (Customer Relationship Manager) as being only for sales people without realizing that it can provide a big boost across a broad spectrum of your organization. Let’s explore some of the ways this tool can flatten out the speed bumps for you and boost productivity.
First of all, if you drop the C from CRM and think of it as an overall relationship management tool that can facilitate timely, accurate and personally relevant interactions between two or more parties, you will begin to visualize the possibilities and how your organization can benefit. I think we can all agree that improved communication and access to more pertinent information generally fosters improved relations, and thus positive outcomes?
You may realize that SageCRM addresses the needs of sales, marketing, and customer service personnel and their respective departments. However, did you know that it also includes productivity and task management, and integration with Outlook? SageCRM can be a great tool for facilitating discipline in an organization in terms of maximizing efficiency and productivity. It can identify all the tasks to be accomplished, the priority of the tasks, the time allocated for each, and the objectives of the task. You can even pre-grade and post-grade your performance on the task, as well as identify further follow up activities. This can serve as a great tool to conduct analysis of activities and processes, or spot trends and improvement opportunities for individuals as well as teams in your organization.
Can you imagine how powerful it is to have all of your team interactions with a key client on a single screen? Instantly gauge the rhythm of the interactions and see all correspondence and associated documents (proposals, brochures, etc.). Identify when a critical step in the process has been missed or if the interactions seem to be spinning their collective wheels. Now that’s productivity.
Do you use a whiteboard to track individual or group activities? Perhaps SageCRM might offer a higher visibility method of assigning tasks, tracking status, and keeping all the relevant data visible to those who need it when and where they need it. It can provide a means of analyzing workloads, potential bottlenecks and constraints, and rescheduling necessities.
If you already have MAS 90 or MAS 200 installed, you can take advantage of the great power of SageCRM by upgrading to the Extended Enterprise Suite (EES). It’s a great way to utilize all the features of both products in a seamless and polished way.
In this down economy, we all need to be as productive as possible. So the next time you’re searching for ways to improve your organization’s productivity, consider SageCRM in the equation.
How can you make SageCRM work for your business? Call Integrated Computer Systems Support at 425-820-6120 and we'll help you started.
