
Articles & Newsletter
Client Newsletter
October 2009 Issue
- Notes from Jeff Mack
- Microsoft Dynamics NAV
- Sage MAS 90 & MAS 200 ERP
- Sage Timberline Office
- Network Services
Notes from Jeff Mack
The Bottom Line: What Is This Thing Called ERP Anyway?
Since an entire industry has been developed around ERP systems, and since just about every legitimate business has one these days, let’s take a look and see if we can unravel what ERP really is. Read more.
Microsoft Dynamics NAV
Managing Those Pesky Fixed Assets
As we begin the 4th quarter of this unforgettable year, we find that many of you are beginning to ask questions and plan for year end (I know some of you are thinking that it can’t come soon enough). In the course of typical year end considerations, and particularly in light of heightened concern about corporate taxes and capital gains with the new White House administration, we have dug out a great set of reference documents for establishing and managing your fixed assets in Microsoft Dynamics NAV. Even though these documents were written a few years ago, they are still very relevant to understanding and executing the necessary steps relative to your fixed assets.
Please enjoy the article and give us a call should you have any questions about these procedures or if you want to add the fixed assets functionality to your system.
Sage MAS 90 & MAS 200 ERP
Let MAS Do the Work So You Don’t Have To - A Taste of RMA
One of the nice things about MAS 90 and MAS 200 is the elimination of double or triple entry whenever possible. One example of this is found in the Return Material Authorization module (RMA). If a customer needs to return product that is defective, and the item was purchased from a vendor, then the following transactions happen.
- The RMA is entered and sent to the customer via mail, fax, or email.
- When the item arrives, the RMA Receipt is entered, and optionally printed.
- If the customer wants a replacement or refund, a Credit Memo needs to be created.
- The item needs to be returned to the vendor (or scrapped) and a replacement part ordered.
- You may also need to charge the customer a restocking fee.
Wouldn’t it be great if MAS could generate a Credit Memo and a Purchase Order based on the information entered in the RMA? Guess what, it can! RMA is a module that can be added to your MAS arsenal of tools. More on that next time.
Picture the Perfect Warehouse - And Then Achieve It
Barcoding technology has become much more affordable and easier to use. Now the Automation Series, a new solution from Scanco, marries best in class warehouse management technology with a price tag that’s easy on the budget. Learn more.
Just Print It ! (A Short Cut for Folks in a Hurry)
Save time and keystrokes by using the Quick Print feature. Learn more.
Sage Timberline Office
An Estimator's Guide to Summit
At Sage Summit, you can combine the focused training of the hands-on lab with the wide variety of learning options that are unique to a conference venue. Whether you're a beginner or an advanced estimator, Sage Summit has sessions to benefit you. Learn more.
Get Ready for Year-end and the New Software Release in 2010
This year we will support three versions of the year-end update (9.4.1, 9.5, and 9.6). And watch for a major Sage Timberline Office release in early 2010 - accounting and estimating products will be distributed on DVDs only. Learn more.
Timberline Knowledgebase - A Great Resource for Year-end
Year-end is closer than you might think, and the Knowledgebase is a great resource for that busy time of year. If you haven't logged on to the new Sage Construction and Real Estate Customer Portal recently, here's how to do it. Learn more.
Network Services
Floods Ahead: Moving IT to Higher Ground
How will your business continue to function in the event of a flood? ICS Support has partnered with a data center provider to provide the answers you need. Learn more.

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Integrated Computer Systems Support welcomes these new clients who joined us in the last month.
ICS Support training courses in October include:
- Introduction to Jet Reports
- Introduction to Crystal Reports
- FRx Financial Report Writer
Free webinars and workshops are scheduled or:
- Scanco Automation Series
- Microsoft Dynamics NAV 2009 in Action
- Job Manager
- Sage Extended Enterprise Suite
- JobOps
- Business Insights Explorer for MAS 90 and MAS 200
- SageCRM – the Quickest Way to Accelerate your Quote to Cash Cycle
- Sage Timberline Office Estimating Made Easy
- Introduction to Jet Reports (all users of Excel and accounting system data)
See Seminars and Classes schedule for more information and registration details for all classes, webinars, and workshops.


